What data does Physical Gold collect?
Physical Gold like most websites collects data about visitors and their browsing habits when they visit our site. Data collected includes a unique IP address, which gives information about where you are located (just general area). Using IP information, we could, for example, personalise your view based on pages previously visited and many sites use this for language preference setting.Our website will be able to identify a unique visitor via their IP address, but this is anonymous. Physical Gold will use information determined from cookies purely to improve and optimise the overall user experience. For general background and guidance, we have provided further information about cookies and their use in the section below.
How about sensitive data?
The Physical Gold website does not request or keep any sensitive personal data. GDPR outlines several personal data categories which are classified as 'sensitive data', including religion, ethnic origin and health data.
A session cookie is temporary and only lasts for a single visit to the Physical Gold website. As soon as you leave the session, the session cookie will disappear.
This type of cookie is permanent (called persistent) and will reside as an electronic file stored within your browser. Persistent cookies are the type, which allows us to personalise your experience on future visits.
Cookies are recommended but 100% optional
Your data: our guarantees
Physical Gold will not sell visitors website data, all information received will be securely stored until we take the decision to remove it. All data disposals will comply with the requirements of the Data Protection Act, 1988. On occasions, it may be beneficial for us to pass data to a third-party, in such cases we would always seek your prior approval.
Use of third party links
Around our website, there will be links provided to other websites. This is done to provide access to complementary content and services from around the internet. This should not be taken as an affiliate link or any kind of endorsement unless we overtly state this. Physical Gold takes no responsibility for content found on these external websites.
Advertising and web analytics tools
From time to time, Physical Gold remarket to website visitors through Google, Bing and Facebook remarketing tools. With your cookies enabled, you may receive relevant ads for Physical Gold's services when visiting one of these 3rd party sites. Visitors specifically seeking to make the most out of remarketing services can adjust settings on the Network Advertising Initiative opt-out page.Physical Gold has installed a Hubspot cookie on the site to anonymously analyse which pages are visited. This helps us understand which content is popular and which are not, helping us continually improve the site and user experience. Importantly, it doesn't register personal details when tracking usage so no personal data can be shared with 3rd parties. Personal details such as email will only be recorded if and when a user completes a consented form submission, like a guide request or contact form. To learn more about Hubspot's focus on GDPR compliance, click here.
Watch Daniel Fisher's video on YouTube - 'Buying gold online with Physical Gold LTD'
Access to your data
Under the new GDPR regulations, you have the right to access the personal data which we hold for you, known as a subject access request. Clearly, we need to be super careful with all our users' data, so verification of your identity will be required. To request your data, please contact us through one of the above avenues, whereby a one-off admin charge of £ 10 will be payable in advance.