Delivery and storage options
When you purchase gold and silver from Physical Gold, you have the choice of either discreet, insured delivery to your door, or high-security silver and gold storage in our specialist vaults. We’re able to deliver gold coins, gold bars, silver coins and silver bars in the UK only at present.
The table below explains which options are available for each product.
Highest level of security
Metals are stored at specialist LBMA-approved vaults with multi-layered security features, providing a far safer option than home storage.
Full legal ownership
You’ll receive full paperwork confirming your ownership of the stored metals. Metals can’t be sold or moved without your say so.
Fully segregated account
Your metals are completely ring-fenced in your own section of the vault. This separates your metals from our balance sheet, the vault’s assets and every other client’s holding.
All holdings are audited
Gold & silver positions are independently audited by world-renowned auditing firm Deloitte LLP for peace of mind and regulatory requirements.
Request delivery at anytime
You can request that we deliver your stored metals at any point, subject to a handling fee of £25 + 0.25% of the metal’s value.
Goods are fully insured
Metals are fully insured on your behalf, providing you with protection and peace of mind.
No-tie in period
Storage fees paid 6 months at a time with no tie in period
Our semi-annual storage payment dates are 15 March and 15 September each year. When purchasing metals for storage from us, you’ll automatically be charged your pro-rata storage fee to the next fixed roll date.
On the next roll date, you’ll be emailed to continue your storage for another 6 months and your Debit/Credit card debited. At any point, you’re able to contact us to arrange for either sale or delivery. You’re not tied into a minimum storage period, but are not refunded for storage fees paid in the current storage cycle.
Loomis track record
Loomis has a long history of handling valuable goods and cash, spanning 160 years since the California Gold Rush.
Loomis International Services acquired Via Mat International in March 2015 to enhance its international presence and now offers services in 110 countries. Specialising in precious metals storage and other high-value commodities, the facility fulfils the strictest security requirements
Secure and safe
Loomis is an LBMA-approved vault which specialises in storing and protecting high-value commodities.
Metals are professionally handled, ensuring your asset retains its integrity. The vault’s main focus is their multi-layered security, so you can rest assured that it’s a much safer option than storing your metals at home. We get many questions from investors about the best places to store precious metals. Our advice is that our insured storage solution provides a much safer, more comprehensive storage than using a safe deposit box or storing in your home safe.
Free UK delivery
If you wish to receive your gold and silver directly, we offer a secure, insured delivery service. All Gold & Silver orders now benefit from Free UK Delivery. Non-UK deliveries are currently paused due to Brexit and Covid restrictions.
We use Royal Mail Signed For on orders below £500 and Royal Mail Special Delivery on larger orders for gold and silver. Either way, orders are sent directly to your door in plain packaging, so there’s nothing to ‘advertise’ the contents of the package.
Next day options
We aim to get orders out to you as soon as possible. Most in stock orders will be delivered the following day after funds clear, if the order is placed before 1pm. This may vary in times of extreme demand.
You’ll be emailed the tracking number once your order’s despatched, so you can monitor the progress of your delivery
We provide full insurance cover for your order up to £50,000 per parcel. Larger orders will be sent in multiple instalments.
We offer a buyback guarantee if you later decide to sell precious metals bought from Physical Gold, providing peace of mind that you can liquidate in a day or so.
Unsure if storage or delivery are best for you?
Get in touch to discuss with our team on 020 7060 9992, or check out our handy Storage or Delivery infographic.